A visit from a DVSA Examiner may involve answers being required to a form PG13G should the report be unsatisfactory. This can be the first stage in the operator being called to a Public Inquiry where the Operator Licence is at risk of being revoked.
A good responce coupled with a action plan can go some way in stopping the process going any further. Even if the matter goes further the reply and action plan will form a large part of the evidence which the Traffic Commissioner will consider.
At PTS we can assist in forming a robust action plan and reply letter that will both assist in halting the process and form the basis of the future operation of the transport undertaking to go a long way in avoiding trouble in the future.