We comply with our obligations under GDPR by not collecting or retaining excessive amounts of data, ensuring appropriate measures are in place to protect personal data from loss, misuse, unauthorised access and disclosure.
We only collect information that is relevant to enable us to transact business with you to provide courses, services, registration and examinations related to the provision and maintenance of your mandatory and vocational transport industry qualifications; and for services related to the operator licensing regulatory regime.
You may give us information, which may include your name, date of birth, email address, postal and business address, telephone number and when appropriate your driving licence details, when you contact us to use our services; complete the application form you have requested from us for registration on a course. On providing your details for use of our services and/or completing our application form you are acknowledging and consenting to the processing of your information by us.
The data you provide us with is used to register attendance on courses and registration with appropriate professional and regulatory bodies related to the transport industry; to provide proof of attendance for you to retain or replace; to provide proof of attendance to the relevant authorities; examination entry; relevant study materials and industry updates as necessary or required.
We may share your information with third parties for legitimate reasons only; in order to secure examination entry; to register attendance on courses with the relevant professional or regulatory bodies; to source replacement qualification certificates.
The information you provide to us is securely stored in our systems, we are PCI compliant and we will take all steps reasonably necessary to ensure your data is treated securely. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We reserve the right to update or alter our privacy statement and practices, making the information available on our website for review.
You have a right to:
We may need to ask for specific information to verify your identity as a security measure to ensure that your personal data is not disclosed to any person who has no right to receive it. Upon successful verification we will try to respond to legitimate requests within one month. Normally there is no charge, but a reasonable fee may be charged for repetitive or excessive requests.
Please make written requests to gdpr@proftranserv.co.uk or Professional Transport Services, Omnibus House, 32A Church Road, Walpole St Peter, Wisbech, Cambs. PE14 7NS
If you have any questions or concerns regarding this privacy statement, please contact enquiries@proftranserv.co.uk or phone 01945 781328
You have a right to raise a complaint with the Information Commissioners Office if you are concerned about the way in which we handle your data and you can do so by calling the ICO helpline on 0303 123 1113 or via the website ico.org.uk
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